Jay Kisan Trading (“we”, “us”, or “our”) values your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us through our website, WhatsApp, or other digital means. We operate entirely online and offer pickup point/collection-only services — we do not ship products.

Information We Collect
We collect the following types of personal information when you place an order or contact us:

• Personal Information: Name, phone number, email address.
• Order Details: Product preferences, selected pickup point, order history.
• Communication Data: Messages or inquiries submitted through our website, WhatsApp, or email.
• Device & Technical Info: IP address, browser type, device identifiers, and website usage data.
  
  

How We Use Your Information
We use the collected data to:

• Process your mango orders.
• Coordinate pickup times and collection points.
• Communicate via WhatsApp, email, or phone.
• Provide customer support.
• Improve our services and website.
• Send order updates or promotional offers (if you opt-in).
• Comply with legal obligations, if necessary.
  
  

Consent
By using our website, communicating with us via WhatsApp, or placing an order, you consent to the collection and use of your personal data as described in this policy. You may withdraw consent at any time by contacting us at order@jaykisantrading.com

Data Sharing
We do not sell or rent your personal information. We may share your data with:

• Pickup Point Partners (if applicable): For coordination of order collections.
• Service Providers: For website analytics or technical support, under confidentiality agreements.
• Legal Authorities: If required by law or to protect our rights.
  
  

Data Retention
We retain your information only for as long as necessary to fulfill the purposes described, or as required by applicable laws.

Data Security
We use appropriate security measures to protect your personal information, including encrypted communications, limited access, and secure data handling practices. While we strive to protect your data, no online system is completely secure.

Cookies and Tracking
Our website may use cookies and similar technologies to enhance your experience and analyze performance. You can control cookie preferences via your browser settings.

Your Rights
Under Canadian privacy law, you have the right to:

• Request access to your personal data.
• Correct or update your information.
• Withdraw consent for future communications.
• Request deletion of your data (unless legally required to retain it).

To exercise these rights, email us at order@jaykisantrading.com

Third-Party Links
Our website may contain links to third-party sites or tools. We are not responsible for the privacy practices or content of these external websites.

Changes to This Policy
We may update this Privacy Policy periodically. The “Effective Date” will reflect the latest changes. Please review this policy occasionally to stay informed.

Contact Us
For any questions or requests related to your privacy, please contact us:
Jay Kisan Trading
📧 Email: order@jaykisantrading.com
📱 WhatsApp / Phone: +1-236-334-9066
🌐 Website: www.jaykisantrading.com